A link to our Privacy Notice can be found here:
Information about a tenancy with Ascent Lettings.
Here at Ascent Lettings we are dedicated to assist tenants to find properties to rent that will meet their needs. As owners of all our properties, we have a special interest to ensure the tenancy goes as smoothly as possible right from the start.
As properties become available, our first action is to contact waiting tenants on the database, whose requirements match that particular property. We are happy to hold your details and requirements to enable us to find you the right property. You can also follow us on Twitter or join our Facebook page to receive live property updates as they happen.
Typically, properties to rent become available about one month before occupancy due date, so where possible it is advisable to start looking early.
We have put together a brief guide to inform you of the procedures and requirements relating to a typical tenancy. It is important that you read it carefully so as not to delay the securing of a property.
We aim to be as transparent as possible regarding our services, procedures and fees however if you have any queries please contact us.
When a suitable property to rent has been found all persons aged eighteen or over will complete an Application Form and will be named in the Tenancy Agreement. We will take up references, which may include a bank reference for which your bank may charge a nominal fee, a credit reference, an employer’s reference, an accountant’s reference, and a previous property owner reference.
A payment of £350 is taken when you submit your application to indicate your commitment which covers the application process, tenancy agreement costs and inventory. The payment is non-refundable should your application be unsuccessful or withdrawn. It is important that you return the application form quickly along with any requested documents. Unlike some agents, we do not take more than one application at a time.
Please note that this payment in advance does not constitute a tenancy or offer of a tenancy but is proof of your serious intention to proceed.
Before your tenancy begins, you will sign a Tenancy Agreement setting out landlord and tenant’s obligations. The cost of this is covered by your application fee. If any further extension agreement(s) is subsequently entered into, there will be a charge of £115.
Once the Tenancy Agreement has been signed by both parties it is binding.
Should you wish to change the names of the tenants at any point during the tenancy you must inform us and, subject to our agreement (which might include the need to take up new references), we will prepare new documents for signature – the fee for this will be £250.
The agreement you have signed is a legal contract between the landlord of the property and yourself. You should read the agreement carefully and ensure you understand it fully, and if in doubt consult a solicitor or other qualified person. The tenancy agreement places legal obligations on you, some of which are explained below.
The agreement is an Assured Shorthold Tenancy Agreement, which means that you can stay in the property for the period of the lease, provided you meet all the obligations of the tenancy. You have the right to an initial minimum term of six months.
If we wish to end the tenancy at or after six months, we will serve what is known as a Section 21 Notice, which gives you two months’ notice before you have to leave the property.
Due to the terms of the agreement, you are contracted to remain at the property until the end of the period stated in the agreement.
Should you decide to leave at the end of the period stated in the agreement, you must notify us in writing, giving a minimum of one month’s notice prior to the end of the period.
Should you vacate the property prior to the end of the contracted period, whether or not you give a month’s notice you will be liable for all rent payments due until the end of the contracted period, or until we are able to find a replacement tenant. You will also be liable for the re-letting fee of £275 for the new tenancy.
It is a breach of the agreement should anybody else move into the property during your tenancy without our express permission. Should permission be granted, a new tenancy agreement will be drafted and must be signed by all adults. The fee for this is £250
Before your tenancy commences you will be required to pay a security deposit, which will be a minimum of one months rent plus £150.
This deposit is held by us and used against any damages or expenses arising during your tenancy and will not be released until after you vacate the property, all rent has been paid up to date and we have written confirmation of any costs. In the case of joint tenancies, we return the deposit in joint names unless otherwise agreed in writing. No interest on the deposit is payable.
Tenancy Deposit Protection
When you pay a security deposit we protect it using a Government authorized Tenancy Deposit Scheme. This is to ensure you get all or part of your deposit back when you are entitled to it and any disputes will be easier to resolve. Within 14 days of paying your deposit, we will provide you with details about how your deposit is protected. This includes the contact details of the tenancy deposit scheme and what to do if there is a dispute at the end of the tenancy.We are pleased to say disputes rarely occur.
Once acceptable references have been received and approved, we will send out to you the tenancy agreement and tenant information pack, usually by email, in some circumstances we may ask you to come to our office to sign.
It is essential that you sign the tenancy agreement and pay the initial monies within the time stated.
The initial money consists of:
First month’s rent
Inventory check in fee
Any agreed extras
The Initial Money will be set out in the letter accompanying the tenancy and must be paid by debit card, banker’s draft, or cash. If you use a credit card there will be a 1.5% additional charge to cover the costs. If you decide to pay by bank transfer, funds must be cleared into our account at least one day prior to the tenancy commencement.
Inventory and schedule of condition
An Inventory and Schedule of Condition of the property, its contents, furniture, fittings and effects will have been prepared prior to you moving into the property. This will be emailed to you at the very start of your tenancy.
It is important that you take care in agreeing the Inventory and Schedule of Condition at this stage, as it will form the basis of any claim for damages at the end of the tenancy.
At the end of tenancy, the Inventory and Schedule of Condition will be checked again. In your own interests, we strongly recommend that you are present at both the check-in and checkout.
We conduct regular visits of all tenanted accommodation, normally every two to three months. The purpose of the visit is to check to ensure there are no maintenance issues that need attention and to check the property is being maintained in a fair manner.
Each visit will normally take less than twenty minutes, and we will contact you beforehand giving you notice of our intention, with an appointment date and time. If for any reason the appointment is inconvenient, please contact us immediately so that we can reschedule the date.
Faults & Repairs
If a fault becomes apparent at the property, you must inform us immediately. Failure to do so may mean that you are held responsible for any further deterioration because of the delay.
You must not instruct a contractor to undertake any work without our permission. The cost of any works carried out without our permission will become your responsibility.
Smoke/Fire & Carbon Monoxide Detectors
When any detectors are fitted in the property, under the terms of your agreement, you are obliged to ensure they are checked regularly and are kept in good working order. This is for your safety and the safety of your family. We recommend a daily check; however, they must be checked at least once a week. If you become aware of a fault, you must notify us immediately.
Should you wish to make any changes to the property, you must inform us in writing and wait until written permission is given before any work commences. Permission will not be withheld unreasonably. However, should the redecoration be anything garish, at the end of your tenancy we may insist that the property is repainted to the same standard as when you moved in.
If your property has a garden it is your responsibility to ensure the lawns are cut regularly and the borders are kept weed-free. In addition, the gardens must be kept tidy and free from refuse.
If the property you rent from us is an apartment or part of a development owned by us then a service charge will apply. This covers service such as maintaining communal gardens, cleaning of internal communal areas, communal lighting and external window cleaning. This is charged quarterly in advance and set out in the fees section below.
It is your responsibility to replace any expired light bulbs in your property. Please ensure the correct type are used and of good quality.
Where parking is provided, this is not designated and is on a first come first served basis. Where permits are issued, please ensure your permit is displayed at all times as we have no discretion over parking fines.
Please show consideration by parking responsibly and in marked bays where appropriate. All vehicles are parked at owners risk.
Tenants are responsible for ensuring the rent is paid in full and on time. Paid by standing order, rent is deducted from your bank and should reach our account by the rent-due day. This saves you the worry of taking the trouble of bringing the rent to our office, and protects you from the potential of a bad payment history, should the rent be brought in late.
Should we incur any costs because of a late payment in rent, this cost may be passed on to you. The cost for late payment is £30 per letter, phone call or email.
We are responsible for insuring the property and any items owned by them and left in the property. You are responsible for arranging your own insurance for your possessions. We do not accept any responsibility for loss or damage to your possession whilst at the property and all vehicles are parked at owner’s risk.
If you are going to be away from the property for more than two weeks at any one time you must inform us in writing. Being unoccupied for a period may affect the house insurance and we may have to take steps to protect the property.
You must vacate the property on the agreed date. The inventory clerk will make an appointment to meet you at the property where the final inspection will take place, meter readings taken and the keys, access fobs and permits taken. We again strongly recommend you are present at this time. We will require a forwarding address and will contact you at this address when we are able to release the deposit.
Pets are not allowed in any properties.
We prefer to be transparent with our charges, below are a list of fees we charge:
Initial fees for a new tenancy
Tenancy application for up to two persons – £275.00
Additional applicant charge (if applicable) – £75.00
Fee for guarantor (if applicable) – £40.00
Deposit – Equal to 1 months rent plus £150.00
1st month advance rent
Inventory fee – £75.00
Service charges per month:
Abbeydale Hall – £25.00
Abbeydale Hall Gardens – £50.00
Napier 01 – £35.00
Archer Court – £25.00
Montgomery Court – £28.00
Totley Hall – £35.00
Dover Heights – £35.00
Lynthorpe House – £35.00
Advertisement of property on a tenants behalf – £275.00
Renewing a tenancy – £45.00
Inventory check out fee – £75.00
Re-registering a deposit – £30.00
Copy Contract – £10.00
Copy Inventory – £10.00
Serving/issuing possession notice for breach of tenancy terms – £320.00
Copy of correspondence (not including contract or inventory) – £5.00
Arranging cleaning or any other services – cost + 30%
Not showing for arranged appointments – £30.00
Re-visit following property inspection – £25.00
Cancellation of any appointments in less than 12 hours notice – £30.00
Late rent payment fee – £30.00
Interest charged on late rental payments – 8%
Credit and debit card payment fee – £1.5%
Ascent Lettings is proud to say that our focus is very much on our clients and their commercial property needs, […]